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Beverly Harvey
Job Search Expert


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Career Management Expert


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Online Careers Community Expert


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Tough Career Transitions Expert


Susan Whitcomb
Coaching Expert


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Debra O'Reilly
Blog Master

Should C-Level Executives Optimize Their Resumes for ATS Systems?

Applicant Tracking Systems (ATS) are just one more of the many stumbling blocks to rising to the top of an applicant pool in today’s extremely competitive job market. They generally need to be taken into account in preparing resumes for all but the top, C-level positions in a company. However, first let’s properly define ‘C-level’ or ‘C-suite’ positions. While it is not uncommon for people to ... Read more

Pharmaceutical Regional Manager Explains His Success

This interview with LatPro.com will take you through the ups and downs you can expect as a regional manager, what it takes to land the job, what you can expect to earn and more.

With over eight years in the pharmaceutical industry, I have finally attained the position of regional manager. With this position comes a great deal of responsibility. This position requires that a regional manager be diligent to his or her duties, trustworthy to handle pharmaceutical samples, and patient with his or her sales representatives.

Being Hispanic, I am a minority in this industry. However, this has greatly improved my sales records, which helped me eventually attain the position of regional manager. Because I am bilingual, I have been able to better serve doctors that deal with Hispanic patients. At times, I have served as a translator for my doctors while doing preceptorship, which is when the pharmaceutical sales representative shadows the doctor for a day. Although there have been times where I have felt discriminated against, most of the time my bilingual skills, along with my relation to minorities, has created a positive atmosphere within my daily working environment.

The pharmaceutical industry is very competitive, and the position of regional manager is a job of numbers. In order for myself to be successful, my sales representatives must perform far above standard, which requires me to provide them with the skills to persuade doctors to prescribe my products. The pharmaceutical industry has gotten a bad reputation over the last few years concerning the honesty and salesmanship of its workers although we only employ educated and intelligent individuals who provide their doctors with the highest quality details within my company.

I find my job very satisfying and would rate it an eight out of ten. I enjoy working with others, a competitive environment, and the ability to set my own salary with a base and commission. I also enjoy the fact that I am helping others treat or even cure their disease state. This gives meet complete job satisfaction and is good for my heart as well. I believe this was my calling in life as my desire to help others while earning a comfortable living reigns supreme.

My accomplishments thus far have been nothing short of amazing as I led the company in sales for the last three years up until my promotion. My accomplishments, however, must be chalked up to sheer persistence and hard work. Also, the fact that I am bilingual has greatly helped me effectively communicate with some of my doctors.

I began my sales career early where I started in the rental car industry. I quickly gained experience managing others while also learning the sales industry as well. I rapidly moved up the ladder, and because of my sales ability, I was recruited into the pharmaceutical industry. From the get go, I realized that the pharmaceutical industry was nothing like the rental car industry and learned the hard lesson of rejection. This lesson would lead me to also learn the skill of consistent persistence. I never took no for an answer and would never change the roads taken in the past that have lead me to this industry.

One thing one may find about this industry is that other sales positions are constantly attempting to recruit you into their industry. This seemed strange to me at first because this was the only job I had ever been recruited for. The industry of sales, however,  is always looking for solid representatives. Interestingly, there are not many sales positions, even in the position of regional manager that pay over $150,000 per year.

Along with a six figure base salary and the ability to make commission, I enjoy going to work each day due to the fact that I’m changing people’s lives. When I, or my sales representatives, convince a doctor to prescribe my particular line of drugs, I know that their patients will receive the pain relief that they need. This makes my job very rewarding both intrinsically as well as extrinsically.

However, there are days when my job is very stressful although I never feel like quitting. Quitting is not an option for those of us who have learned the lessons of persistence and perseverance. Some stressful aspects of my job revolve around my own sales representatives and their performance. On a rare occasion, I will have a representative that performs below standard. This may be due to a number of factors, which is why I must drop whatever I am doing at that time to address these concerns. This may cause lost time with my family even on some of the most important dates.

Although there are very stressful times during my working life, I am afforded four weeks of vacation time per year. I rarely spend that much time away from my job because of the sheer enjoyment as well as the fact that I get paid for those days that I do not take. I believe four weeks of vacation per year is ample time for any job, especially in the pharmaceutical industry.

During my undergraduate degree, I would have never believed I would have been in the field of sales. The pharmaceutical industry, however, does not accept anyone with anything less than a four year degree. The potential employee does not have to have the degree in a specific area, but he or she must have a baccalaureate in some field. For my friends who want to enter the industry, I tell them the best way to gain entry is by having a successful track record within the sales industry. Starting in an entry level position such as a management trainee program that focuses on sales is a great way to get your feet wet.

Now that I have attained the position of regional manager, I will focus my time on moving into the administrative position as director of sales or marketing. That is my goal!

Where Will You Find Your Next Job?

Those on the employment market will find the following statistics informative.According to the U.S. Bureau of Labor Statistics, of all jobs "created": 32% are new ones. 68% are to replace employees who left for one reason or another. Of all hires made, 40% are selected from internal candidates. Of special relevance to an executive in targeting his or her job search efforts is the fact that by far ... Read more

Encouraging Job Search Stats – and Why I Don’t Date Supermodels

I get a bit nervous when someone says, ”I have good news and I have bad news. Which would you like to hear first?” But I always ask for the bad news first. The theme of this article is statistics. I’m often asked what the chances are of a client being successful in their job search, be that  breaking into a new industry, rising in the ranks with their existing company, etc. We like numbers, stats. So, before I begin with the “good news” numbers, stats, I’ll start with the bad news stats. Forget all those U.S. Bureau of Labor stats for now, we all need a bit of levity in our lives, so here are some interesting stats from funny2.com:

Odds of dating a supermodel: 88,000 to 1

Odds of injury from mowing the lawn: 3623 to 1 … Read more

Feeling Old?

There is an old saying that the only thing that never changes is change itself. In the case of the future for orthopedic Health Care careers there are some interesting changes coming. I believe there are great career opportunities within these changes.

A Global Snapshot. Current trends show a steady increase in worldwide population yet a steady decrease in birth rates. In lay terms, people are living longer. We have some 6.9B people today and are expected to have 7.5B to 10.5B over the next … Read more

Encouraging News for ex-Big Pharma Sales Professionals

I don’t need to tell you that big pharmaceutical companies are laying people off. The reasons why are everything from lack of pending blockbuster products to growing competition among generics, “closed” offices, and changes in the way physicians  purchase products; e.g. “e-detailing” is in vogue and seems to be growing.

If you are in big pharma and seeking opportunities in medical devices/equipment/biotech, I have some encouraging news for you, based on the performance of my own clients (I am a mentor to those seeking work in medical sales). Think of this as a brief checklist of key changes in the healthcare – medical marketplace that you can use for an effective job search: … Read more

Back from the Dead & Pesky Lawyers

I like Mark Twain’s line: “The reports of my death are greatly exaggerated.” You’ll forgive me for being away from this blog so long; a partner and I are launching a new business as well as this new blog. Our focus is exclusively for those seeking careers/positions in medical sales: devices, equipment, biotech, software, hardware. And we may add “specialty pharma” as that is the one remnant of the drug industry that seems to offer long-term career viability. … Read more

Why Use a Recruiter Distribution Service?

You may have heard of these services – you upload your resume to a site which blasts it out to everyone and anyone who does recruiting. Not a bad deal, right? Right – kind of. As with everything else, there are good recruiter distribution services and bad ones. ... Read more

IT Career Advice For A Careful Coder

Dear Dr. Civitelli, Hello and thank you for the opportunity to ask you this question. I’m a good worker with 29 years of IT in both the US Navy (now retired) and the commercial sector. I have solid experience and certifications in Computer Security, Red Hat Linux and VMware virtualization, though I only have an [...] ... Read more

De-Clutter Your Work Life

What are some of the toughest things any executive or serious careerist battles in career transition? To find some answers I reached out to Jeff Davidson of Jeff Davidson who is "The Work-Life Balance Expert®" and has written 56 mainstream books. I wanted to talk to Jeff. His partial creds? He's considered a key authority on time management, making nearly 800 presentations since 1985 to clients such as IBM, American Express, Lufthansa, Swissotel, Re/Max, USAA, Worthington Steel, and the World Bank. He has authored 60 books including "Breathing Space," and the recent Amazon highly rated "Simpler Living." ... Read more