I hate when people “Reply All” to an e-mail, especially to a large group. Until recently, I prided myself on not doing this. However, I did exactly that a few weeks ago. I replied to everyone in a large mailing list, purely by accident. At FranNet, we have a group for everyone in the company and on occasion, we receive interesting e-mails in this group. One of my colleagues had sent out an e-mail to the group with a timely topic, and I remembered that I needed to respond to him about something unrelated. Instead of just replying to him, I clicked the Reply All button on the tool bar and sent a very obscure message to the entire group. Let me be clear – I never, ever do that! ... Read more